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10-minute worksheet · Grades 9–12

Know who to contact in a new setting

You start a new course or training program and can’t open the course site.

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Grades 9–12 · 10-minute worksheet

1. Read or listen (2 minutes). You start a new course or training program and can’t open the course site.

2. Try it (5 minutes). Match each person to a question: assignment, login, or changing classes. Choices: Instructor / Tech help / Program adviser.

3. One more try (3 minutes). Draft the first message with your name, the course, and what you tried.